Installation Help

Helpful tips when installing your Bubbles calendar

  1. Why can't I redeem my passcode?

    The passcode may only be redeemed once. Chances are you’ve already redeemed your passcode. More than likely you are trying to redeem the passcode again so that you can download the Bubbles application software. If you need to download a copy of the Bubbles software then refer to issue # 2. If you have not yet redeemed your passcode then check the card on which it came to verify that you are entering it exactly as it is printed. Keep in mind that the passcode is case sensitive. Also be sure to read the passcode right side up.

  2. How do I download another copy of the Bubbles calendar.

    Whether you failed to obtain a copy of the software when you performed the passcode redemption or you simply want to load Bubbles onto another personal machine, perform the following steps:

    • Using your favorite web browser proceed to http://www.bubblescalendars.com/
      • .
    • Click on the Log In link in the upper right corner of the web page.
    • Enter the username and password you signed up with when first coming to the Bubbles Website. DO NOT CONFUSE THE "PASSWORD" IN THE LOGIN FORM WITH THE "CODE" THAT WAS PRINTED ON THE CARD IN THE BUBBLES PACKAGING.
    • Click the LOGIN button.
    • You will arrive at a page titled "My Subscriptions". Your calendar subscriptions will appear on the left. On the right you will find a label stating “Download Bubbles”. Click below that where it says "INSTALL NOW".
    • A box titled "Application Install" will popup. Click the "Open" button. At that point Bubbles will guide you through the rest of the installation.
  3. How do I start my Bubbles calendar after installation?

    The Bubbles installation process should drop an icon onto your desktop like this:

    Bubbles Desktop Calender Icon Example

    Double click on that icon and enter the user name and password that you used when registering on the Bubbles website then press Login. DO NOT ENTER THE "CODE" THAT CAME IN THE BUBBLES PACKAGING.

  4. My machine says it doesn't recognize an ".air" file or the installation for Bubbles fails.

    Bubbles requires a foundational piece of software distributed by Adobe called AIR. The Bubbles calendar installation process is intended to automatically install Adobe AIR before installing our Bubbles calendar. If for any reason it does not automatically install AIR prior your Bubbles Calendar, you can follow the steps below to install Adobe AIR manually:

    • In your favorite browser, navigate to this page:http://get.adobe.com/air/

    • Click the yellow "Download now" button.

    • If a dialog box presents you with the choice to “Open” or “Save”, click the “Open” option.

    • You will be presented with a dialog box titled “Adobe AIR Setup”. Click “I Agree” to proceed with the Adobe AIR installation.

    • When the AIR installation is complete you may need to reboot your machine.

    • Once AIR is installed, navigate back to http://www.bubblecalendar.com and continue with installing the Bubbles calendar application. If you need to get another copy of the Bubbles installation file then look at issue # 2.

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